We partnered with Lockwell as their full product development team for a 2-year engagement, handling everything from early user research through multi-platform product development and ongoing optimization. While foundational research supported the need for an enterprise self-serve cybersecurity product, usage data and interviews from a closed MVP launch uncovered a key behavioral insight: SMBs may say they want to do it themselves, but in practice they actually wanted to outsource security altogether but couldn’t afford to. This discovery drove a strategic pivot: bundle the self-serve product with full-service response and compliance at a disruptive price point. Rather than competing with expensive MSSPs or DIY tools, Lockwell would offer both.

Lockwell has been our biggest project to-date, We built desktop apps (Mac/Windows), a web admin dashboard, mobile apps (iOS/Android), a custom password manager, and integrated multiple security services, including dark web scanning, email firewall, automated backups, VPN, and real-time threat monitoring. All of these features were bundled together in a simple, user-friendly interface, demystifying some of the most complex enterprise workflows out there.